Value Creation & Solution Selling

• Value Creation and Selling
• Value Creation and Selling for Major Accounts
• Tender Bidding and Winning
• Effective Negotiation Skills

Innovation & Creativity

• Innovation Consulting Portfolio
• Organizational Innovation for Managers
• Innovation and Creative Thinking
• Go for GOLD – Winning IQC Awards
• How to Create, Value-Add and Sell your Innovative Ideas

Management & Leadership

• Essential Management Skills
• Management Skills for Technical Professionals
• Partners Management Workshop
• Business Planning – the Space Race
• Supervisory Management Skills
• ITIL/ IT Service Management
• IT Project Management

Professional Skills

• Building Great Teamwork
• Effective Presentation Skills
• Power Presentation
  • Technical Presentation
  • Sales Presentation
  • Stage Presentation
  • Impromptu Speeches
  • Management Communication
  • Adding Humor to your presentation

With Options to focus on:

• DISC Plus Personality Profiling
• Mind Your Business Manners

Customer Service Excellence

• Service Excellence Service Portfolio
• Customer Service Skills for Technical Professionals
• Professional Problem Solving
• World Class Customer Service Management
• Coaching Leadership for Managers
• How to handle Difficult Customers
• Consulting Skills for Pre-Sales Technical Professionals
• Creating Memorable Customer Experiences using Humor
• Major Account Management and Development